Callzilla team bios: Yamile Yermanos

Contact center talent development

Yamile Yermanos 

Human Resource Manager 

Yamile has 10 years of Human Resources experience in multinational and Headhunter companies. She worked for four years at Sitel as HR Generalist, and seven years at Korn/Ferry Int., as Regional Consultant for Management Assessment and for Recruitment and Selection process.  She has wide experience in assessing people, performance, career plans, and succession planning at all levels.

Yamile holds a bachelors degree in Economy from Universidad Autonoma de Occidente. She has a Coaching certification by Korn/Ferry in Buenos Aires and a Management Assessment certification by Korn/Ferry Los Angeles.

Her main professional strengths in HR are development, career plans, coaching, and a 360º feedback process.

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