Since 2005, customer experience guru Neal Topf has guided Callzilla to become one of the world's highest quality outsourced contact centers.
Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.
Rafael Moreno brings over 20 years of IT leadership with additional expertise specifically in contact center infrustructure.
Fabiana leads financial management, overseeing all billing, accounts receivable, accounts payable, collections, costing, and pricing.
Corey leads communication with clients, often interfacing with the Training & QA team, Technology, HR, Operations, and Sales.
Sandra is a systems engineer with 14 years' experience directing quality management systems and logistics for top brands.
Natalia has been the leader at Callzilla’s site since 2005, managing operations and finance and assuming ultimate responsibility for our company’s results and our clients’ success.
Liliana makes sure every agent does their job right -- adhering to quality standards and hitting objectives... and taking action if anyone is off track.
Yamile has 10 years of Human Resources experience in multinational and Headhunter companies.
With over 10 years in the BPO industry, Guillermo has held multiple roles in Operations, HR, QA & Training.
Javier has worked in the real and financial sector, where he stands out in positions such as Director of technological support and Director of Technology.
Steven is a key player in our operations to ensure our clients' satisfaction.