Since 2005, customer experience guru Neal Topf has guided Callzilla to become one of the world's highest quality outsourced contact centers.
Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.
Rafael Moreno brings over 20 years of IT leadership with additional expertise specifically in contact center infrustructure.
Fabiana leads financial management, overseeing all billing, accounts receivable, accounts payable, collections, costing, and pricing.
Corey leads communication with clients, often interfacing with the Training & QA team, Technology, HR, Operations, and Sales.
Sandra is a systems engineer with 14 years' experience directing quality management systems and logistics for top brands.
Omar leverages his degrees and certifications in electronics engineering to ensure our technology's reliability and quality.
Liliana makes sure every agent does their job right -- adhering to quality standards and hitting objectives... and taking action if anyone is off track.