Since 2005, customer experience guru Neal Topf has guided Callzilla to become one of the world's highest quality outsourced contact centers.
Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.
With over 23 years of professional experience, Monica leads Callzilla's efforts in business development and creating and implementing strategies to help clients succeed in their business goals.
Fabiana leads financial management, overseeing all billing, accounts receivable, accounts payable, collections, costing, and pricing.
Corey produces content designed to showcase Callzilla's achievements, technological advances, and daily actibities, as well as leading the company's automation initiatives.
Natalia has been the leader of Callzilla's sites and at-home workforce since 2005, managing operations and finance, and assuming ultimate responsibility for our company's results and our clients' success.
With over 15 years of experience managing teams in different BPO sectors, Ramiro is an expert in people management, customer experience, and process improvement.
With over 9 years of experience in the BPO industry, Hector has unique experience in each level of our operation which makes him the ideal advocate between our cleints and the operation.
Andrea is a highly skilled professional with more than 15 years of experience as a leader in Human Resources in National and Multinational business.
Juan Carlos is a Network Systems specialist with 20 years of experience working as a bilingual Technology Manager, CIO, and Technology Architect, responsible for many design projects, configurations, and support in the production of technological platforms with cloud supported services.
Laura has been in the BPO industry as a Workforce Management and Reporting specialist since 2010, and is an expert in staff planning, KPI statistics, RPA, and Lean Six Sigma.