SERVICES

Call Center Outsourcing

ServicioAlCliente

Customer Service

Callzilla offers customized and high-quality outsourced Customer Care solutions that can support businesses of all sizes. We know that every business is unique, so each program is customized to fit your brand. Experience top notch customer service, with minimal supervision. Our Customer Care specialists are multi-lingual and have a minimum of 2 years of experience in customer care. Callzilla can handle both inbound and outbound calls, email inquiries, live chat, or social media monitoring on your behalf, be it assistance with a return or support for technical question.

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ServicioTecnico

Technical Support

Callzilla offers tier 1 technical support for any industry. Agents are multi-lingual, with at least 2 years of experience in customer support and a passion for their field. Our agents can assist with backend support, or customer facing phone, email and chat support.

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Televentas

Inbound and Outbound Telesales

Our shared group Spanish telesales agents take calls around the clock, specializing in various products and industries. Our sales agents are highly skilled and trained to focus on the bottom line, while providing a quality experience for each customer.

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GeneracionLeads

Lead Generation

We offer various forms of lead generation, both automated and with live agents. For an automated approch, we can develop a program through ChatBot, VoiceBot, or SMS. Our shared agent team can handle lead generation programs, or we can develop a dedicated agent program is the volume demands it.

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Chatbot

Collections

We offer various forms of collection services, both automated and with live agents. For an automated approch, we can develop a program through ChatBot, VoiceBot, or SMS. We also have a team of live agents who specialize in collections, handling customer accounts in the US, Canada, and Latin America.

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