Make sure you get the best value for your money by understanding the factors that affect the pricing of your outsourced support.
Learn how to spot the best outsourcing provider for you so you can supercharge your search and get back to focusing on your core business.
Discover three key factors for A+ customer service outsourcing.
Callzilla is very proud to announce that we have obtained a new, more advanced level of PCI Compliance. After months of hard work lead by our IT and Ops teams and a collaboration with a third party Assessor, we received certification. This additional level of PCI Compliance allows Callzilla to establish greater protection of consumer payment card and personal data. This is not just an IT initiative, but a business standard that every member of our team works to uphold. Each of our departments play a critical role in ensuring that we protect consumer data during every interaction, as the security and piece of mind of our customers and clients is of the upmost important to us.
See how the Callzilla Quality SystemTM enables us to be more effective and more consistent than other centers.
Merchant lender taps Callzilla, makes funding offers thirty percent faster
Once an executive team pinpointed problems in their sales process, they turned to Callzilla to improve speed and accuracy.
Major e-commerce retailer hires Callzilla to alleviate call volume and provide customer support
A client needed help handling their volume of customers. We tailored contact center agents, resulting in increased QA scores.
Wireless giant changes its call center solution provider to Callzilla, sees conversions rise
A client saw its four call centers losing sales and fustrating customers. In 7 months, we helped FCR rise 15%.
-CMO, after 60 days of comparing Callzilla to incumbent contact center
Churn drives down quality. The Callzilla Talent System™ yields 3.5x longer employee tenure than average contact centers.
Our nearshore call center is located in Bogotá, Colombia, where our highly-trained, bilingual team works hard for you 24 hours a day, 7 days a week, 365 days a year.
Download a free guide to why Bogotá offers the perfect combination of talent, cost, and stability for a nearshore outsourcing location.
Visit the Leadership section of this site to view more team members.
Customer experience guru Neal Topf has guided Callzilla to recognition as one of the world's highest quality contact center service providers.
Corey leads communication with clients, often interfacing with the Training & QA team, Technology, HR, Operations, and Sales.
Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.
Rafael Moreno brings over 20 years of IT leadership with additional expertise specifically in contact center infrustructure.
CALLZILLA MIAMI
3100 SW 145th Ave #410
Miramar, FL 33027
Call us: 1-855-CLL-ZLLA
(855-255-9552)
CALLZILLA BOGOTÁ
Site Toberín
Autopista Norte # 166-94
Call us: +571 7423406
Site Country
Cra 19 # 82-18
Call us: +571 7423406