Callzilla: Your Quality-First Contact Center

ICMI, CUSTOMER® and CCW rank Callzilla among the world's best. How can we help you?

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ICMI Best Outsourcing Provider 2017

Customer Magazine Quality MVP Award 2016-SilverCustomer Magazine Quality MVP Award 2015-Silver ISO 9001:2008 Certified QMS 2016-present ICMI Top 50 Thought Leaders for 2017 CCW Contact Center World Awards 2015 ICMI Best Providers 2016 

ICMI, CUSTOMER® and CCW rank Callzilla among the world's best. In May, we received the 2017 Best Outsourcing Provider Award from ICMI.

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Finance

Merchant lender taps Callzilla, makes funding offers thirty percent faster

Once an executive team pinpointed problems in their sales process, they turned to Callzilla to improve speed and accuracy.

Health & Beauty

Cosmetics brand hires Callzilla and sees conversions, average order value rise 

A client needed to reduce call abandons and raise AOV. We helped do it by focusing on customer experience quality.

Automotive

Auto company taps Callzilla to improve direct response campaign ROI

A client's direct response call center was letting opportunities slip away. Callzilla helped turn things around within 60 days.

We find, groom and reward the best talent

Churn drives down quality. The Callzilla Talent System™ yields 3.5x longer employee tenure than average contact centers.

Callzilla Talent SystemTM ›

Have an RFP or need a quote?

We'd love to hear from you. Please click the button and drop us a line, or call 855-CLL-ZLLA during business hours Eastern Time.

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Neal Topf

President

Customer experience guru Neal Topf has guided Callzilla to recognition as one of the world's highest quality contact center service providers.

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Corey Klein

Client Services

Corey leads communication with clients, often interfacing with the Training & QA team, Technology, HR, Operations, and Sales.

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Bob Guarnieri

Sales

Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.

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Rafael Moreno

Technology

Rafael Moreno brings over 20 years of IT leadership with additional expertise specifically in contact center infrustructure.

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