See how the Callzilla Quality SystemTM enables us to be more effective and more consistent than other centers.
A client needed help handling their volume of customers. We tailored contact center agents, resulting in increased QA scores.
A client saw its four call centers losing sales and fustrating customers. In 7 months, we helped FCR rise 15%.
-CMO, after 60 days of comparing Callzilla to incumbent contact center
Visit the Leadership section of this site to view more team members.
Customer experience guru Neal Topf has guided Callzilla to recognition as one of the world's highest quality contact center service providers.
Corey leads communication with clients, often interfacing with the Training & QA team, Technology, HR, Operations, and Sales.
Bob leverages 20+ years' industry leadership to build relationships with the brands that can benefit most from our services.
Rafael Moreno brings over 20 years of IT leadership with additional expertise specifically in contact center infrustructure.